Privacy Policy
Effective date: August 19, 2026
Scope
This Privacy Policy explains how Oakverira collects, uses, discloses, and protects personal information when you visit our storefront, place an order, contact us, or otherwise interact with our services.
Information we collect
Depending on your interaction, we may collect identifiers and contact details; order, delivery, and transaction information; customer-service communications; device, browser, IP, cookie, and usage data; marketing preferences; and fraud-prevention signals. Payment details are processed by our payment providers, and we do not store complete payment-card numbers.
How we use information
We use personal information to operate the storefront; process payment and fulfill orders; provide tracking and support; prevent fraud and security incidents; maintain records; improve products and services; measure site performance; send marketing where permitted; comply with law; and establish or defend legal claims.
How information is disclosed
Information may be disclosed to Shopify, payment processors, fulfillment partners, carriers, cloud and analytics providers, customer-support providers, professional advisers, regulators, or law-enforcement authorities when reasonably necessary for the purposes above. We may also disclose information during a merger, financing, restructuring, or transfer of business assets, subject to appropriate safeguards.
Cookies and advertising
Our storefront and service providers may use cookies, pixels, and similar technologies for essential operation, preferences, analytics, fraud prevention, and advertising. Available browser, cookie-banner, and privacy-choice controls can limit some non-essential uses. Blocking essential technologies may affect storefront functions.
Retention and security
We retain information only as reasonably necessary for orders, service, legal obligations, disputes, fraud prevention, and legitimate business records. We use administrative, organizational, and technical safeguards appropriate to the information; however, no online system can be guaranteed completely secure.
International processing
Our providers may process information in countries other than your own. Where required, transfers are supported by recognized legal mechanisms and contractual safeguards.
Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, restrict, port, or object to certain processing, withdraw consent, or appeal a decision. You may also have rights concerning targeted advertising or the sale or sharing of personal information as defined by applicable law. See Your Privacy Choices for request instructions.
Children
Our storefront is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes and contact
We may update this policy to reflect operational, legal, or technology changes. The effective date above identifies the latest version. Privacy questions and requests may be sent to service@oakverira.com. We may need to verify your identity before completing a request.